Jul 02 2009

Osceola Garage Has Expanded!

 

_mg_9682.jpgA Message to My Customers:

Osceola Garage was established in 1980 and has grown steadily in its 28 years serving the Greater Putnam Area. To continue this growth and to better serve its valued and loyal customers, we have decided to expand and construct a new building adjacent to our existing facility that will contain 4 additional service bays and a brand new customer service area. The expansion is now complete. On April 25, 2009 we celebrated the grand opening of our new facility… Continue Reading »

 

Jul 02 2009

How the expansion will improve customer service:

 

The primary reason for expanding is to better serve our growing customer base. As the business grew our parking became congested and at times found it difficult to handle everyone’s concerns. The old facility was just too small. The additional 4 bays, increased staff and a larger parking area will greatly improve our ability to provide you with the very best in automotive care. The increase in service bays will allow us to offer to you our new while-you-wait “Express Service”… Continue Reading »

 

Jul 02 2009

Nation’s Top Shop

 

excellence_award.jpgCARQUEST Excellence Award   Osceola Garage is the proud recipient of the CARQUEST Excellence Award and is recognized as North America’s top automotive service center. Osceola Garage is also a TECH-NET Facility and an ASE Blue Seal Shop.

 The CARQUEST Excellence Award seeks to recognize the top independent automobile service business in North America that, through the course of everyday service excellence, exemplifies the professionalism necessary to build public understanding and respect for people working in the auto service industry

today. Continue Reading »

 

Jul 02 2009

Service is Our Motto!

 

Osceola Garage is committed to quality automotive service and customer satisfaction.

To provide the best possible service we have invested in the most advanced equipment and our technicians attend all the latest schools to keep pace with technology.

Our aim is to provide the best possible service using the highest quality parts, backed with a comprehensive warranty program.

If for any reason you are not completely satisfied with our service I want to know about it!

Joe Marconi, an ASE-Certified Technician, established Osceola Garage in 1980. Under his direction the Osceola Garage has become a leader in the auto repair field and has reached this status by being dedicated to quality service and a goal of 100% customer satisfaction.

The service technicians at Osceola Garage will treat your car as if it were their own. Osceola Garage is built on both quality of service and the great care that is given to each and every customer.

We strive for Customer Satisfaction. Our Policy:

1. Perform all repairs with the highest of Quality
2. To treat all customers with respect
3. To treat all customer vehicles with care
4. To provide a clean and comfortable waiting area
5. To maintain the necessary equipment and education in order to service our customer’s vehicle
6. Make repairs as quickly as possible without sacrificing quality
7. Inform customer of all the services necessary to maintain his / her vehicle
8. We will maintain a complete vehicle record of every customer on computer.