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Osceola Garage

Your Family Car Care Center

Auto Warranties & Routine Maintenance on New Cars

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Considering a new car or maybe you’ve already purchased a new car. Industry trends are showing that new car profits are at a historic low since new car quality is increasing and they are lasting longer when routine maintenance is performed.  The dealership service departments must step up to the plate and become profitable for the dealership to survive. Don’t succumb to the pressure of choosing a dealership for routine maintenance on your new car. “Independents outscored dealership service once again for overall satisfaction, price, quality, courteousness of the staff, and work being completed when promised.” according to Consumer Reports.

Here’s What You Need To Know About Auto Warranties And Routine Maintenance On New Car

  • The Magnuson-Moss Warranty Act of 1975 prohibits automakers from specifying the use of a certain brand of parts or forcing a car owner to return to the new-car dealership to maintain the factory warranty.

  • The FTC who enforces the warranty act states “An Independent mechanic…can do routine maintenance and repairs on your vehicle.”. The FTC also provides links on how to contact them, if your dealer has denied your warranty claim for this reason.

  • Car owners have the right to choose their own car care center for regular maintenance which serves their best interest and will save money.

  • You only need to return to the car dealer for warranty covered repairs or recall.

  • Do not try to save money by neglecting your car’s regular maintenance. It will void your warranty,  reduce the life of your car, and result in costly repairs down the road.

  • Independent repair facilities have always been there to serve the neighborhood, and their relationship is with you, not the automaker.

  • Osceola technicians receive ongoing training throughout the year on a variety of automotive subjects to keep pace with technology and are Automatic Service Excellence (ASE) certified.

It’s a common misconception that only car dealerships can perform the routine maintenance and repairs on a newer vehicle that is under warranty. However, car dealers are trained to promote their repair facilities because it’s another opportunity for revenue.  Whether you’re buying or leasing, a new car or new to your car, you may be happier with a local car care center like Osceola Garage. We pride ourselves on our customer service and the ability to provide the same level of service as a dealer but at a more affordable price. Call us today and ask about our spring maintenance special.