Archive for May, 2009

May 30 2009

Recommended Service Intervals

Published by under Service Intervals

Everyone in Baldwin Place knows we’re supposed to go to the dentist twice a year. We get our teeth cleaned and have a thorough dental inspection. Once a year, we get x-rays to look for problems that can’t be seen with the naked eye. When the dentist is done, he tells us what he’s found – “Everything’s fine, see you in six months.” Or “You’ve got a small cavity starting, let’s schedule an appointment to take care of it.” By the time you leave, you have a plan for addressing any necessary repairs.

This system works so much better than waiting for a painful problem before going into the dentist. Small problems are fixed before they turn into big problems. And you avoid those huge bills.

If we buy into this way of handling our dental care, why do we resist so much when facing the same system for our car care?

Following the manufacturer’s recommended intervals can be confusing. First there are recommendations for so many things: oil changes, transmission, coolant, air conditioning, power steering, brakes, fuel system, filters, belts, hoses, alignment, rotation, balancing …you get the point.

Every item has a recommended interval and it’s hard to keep it all straight – even if you’re part of the one percent of the population that reads your owners’ manual.

And if you have more than one Toyota, the complexity is multiplied. You’d need a computer to keep track of everything. We’ll, that’s how Osceola Garage does it. We subscribe to automotive databases that have your vehicle’s recommended intervals. You may have wondered how we know what else to recommend when you bring your car in for an oil change at our Baldwin Place location – it’s all in the computer.

Well, it’s not all in the computer. There are other variables that can’t be accounted for in the schedule. Things like the weather conditions, altitude, and driving conditions in the Baldwin Place area to be taken into account. Talk about these things with your Baldwin Place service advisor at Osceola Garage and you may decide that the severe service schedule in your owner’s manual is more appropriate.

Since anything that’s not highway driving in moderate weather is considered severe, most of us in Baldwin Place do at least some of that and it should be taken into consideration.

Let’s take your basic oil change as an example – what issues are involved? The oil you put in your car is a blend of base oil and special additives. There are detergents to clean the inside of your engine and corrosion inhibitors. A good quality motor oil will not only lubricate your engine, it will help it stay clean inside and run cooler.

Now, these additives deplete with use and time. That’s why most maintenance recommendations include both a time and mileage element – like three months or 3,000 miles, whichever comes first.

It’s easy to think, “Gee, I’ve only driven 2,000 miles in the last three months. I can wait on that oil change.” But you need to remember that the inside of your engine is a harsh environment. The oil is contaminated with combustion by-products that start degrading its effectiveness even when it’s just sitting there.

A lot of people in Baldwin Place don’t realize the harm that can be done by just skipping a single oil change. There are a lot of metal parts moving around in your engine. Small bits of metal wear off and are floating around in your oil. They can be carried to more delicate areas of the engine where they cause damage. Your oil filter is designed to trap metal particles and other dirt, but if it’s clogged up because you haven’t changed it, it can’t trap any more.

Oil sludge is another problem. Sludge is oil that has turned to a gunky jelly – think Vaseline. Obviously, sludge doesn’t lubricate. It can also clog small oil passages so that all the parts don’t get properly protected by the oil. That’ll lead to premature wear.

If you’ve missed some oil changes, don’t despair. Just talk with your Osceola Garage service advisor. Fess up – you’ll feel better. And he can help you get back on track. Following recommended intervals is the key to keeping your car on the road and avoiding major repairs.

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May 29 2009

My Dealer In Baldwin Place Closed: What Do I Do?

Published by under Service Standards

My Dealer Closed: What Do I Do? New car dealership closings are all over the news. Nearly 800 Chrysler dealerships canceled. About 1,100 GM dealers’ contracts will not be renewed after October 2010. And record numbers are just shutting down because they aren’t selling enough cars and trucks to stay in business.

It’s estimated that some 40,000 dealership service bays could be taken out of service in the next year or so.

Of course, this is a tragedy for those who work at our local Baldwin Place dealerships and the owners that risk losing much of their life’s work. Our Baldwin Place communities will lose some of our best corporate citizens. Think of all the youth sports team, service clubs and Baldwin Place community events that have been sponsored by our local new car dealers.

One question we hear a lot at AutoNetTV is, ‘Who will service my car?’ Baldwin Place folks are concerned that they will not get the care and attention they need. They’re wondering where they will find trained technicians in the Baldwin Place area. Will they be able to get quality replacement parts for their vehicles?

Fortunately, the Baldwin Place automotive aftermarket is ready to fill the need. As one of over 200,000 independent service and repair facilities in North America, Osceola Garage is here to help. Osceola Garage has been the backbone of the automotive service and repair industry for Baldwin Place and will continue to provide this vital role.

My Dealer Closed: What Do I Do? Osceola Garage has the latest diagnostic and repair equipment, access to parts and repair databases, and a commitment to the highest standards of technician training. The reality is that our independent service center in Baldwin Place is ready to service all your vehicle’s needs – and we always have been. We don’t have to ’step up’ to the task – we’re ready now.

Many consumers in Baldwin Place have known this about the local Baldwin Place independent service and repair industry and have used it for all their non-warranty work. And they have enjoyed greater convenience and have saved quite a bit of money along the way: The average independent service and repair center in Baldwin Place costs 34% less than the dealership.

And of course, Osceola Garage has access to the very same replacement parts as the dealership as well as a selection of superior parts for greater reliability and enhanced performance. And we can source parts that may help with a tight budget as well.

So in the midst of uncertainty surrounding dealership closings, know you can turn to your local Baldwin Place independent service center to take care of your family’s safety and to keep your vehicles performing well. You’ll save some money too. And that’s good news in these times.

Osceola Garage
44 Route 118
Baldwin Place, New York 10505
845-628-7900

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May 29 2009

Exhaust And Emissions Service

Published by under Exhaust

Sometimes when we talk about exhaust service in Baldwin Place, we think about exhaust pipes and mufflers. And if you can see smoke, or if it’s too loud. But, exhaust service at a place like Osceola Garage is really a lot more comprehensive these days.

For example, in the U.S., the federal government mandated catalytic converters for all cars in Baldwin Place in 1976 and on-board emission control computers in 1990. New York and federal emissions requirements have forced manufacturers to come up with much more sophisticated ways to comply with environmental regulations. Cars sold in Canada follow the same guidelines.

So, exhaust service has really become exhaust and emissions service. High-tech computer-controlled emissions devices are now a big part of that. And because it’s so sophisticated, your vehicle manufacturer recommends having your emission system checked out by a qualified technician, like the ones we have at Osceola Garage, regularly to make sure everything’s working right – which is usually every six months or 6,000 miles.

If your ‘check engine light’ comes on while you are driving around the Mahopac area, especially if it’s flashing, then you need to get your car looked at right away. Chances are it’s an emission related problem. You might have exhaust or emissions trouble if your car is hard to start, runs rough, or if it’s noisy or smoking.

So let’s review the exhaust system. Everything starts with the exhaust manifold. That’s the part that attaches to the engine and collects the exhaust from the cylinders and directs it into the exhaust pipe.

The exhaust gaskets help seal the connection with the manifold and other joints along the way. Now, if the manifold is cracked or loose, or a gasket is leaking, then dangerous gases could escape into the passenger compartment, where you ride. Carbon monoxide can be deadly, so it’s important that your exhaust system doesn’t leak.

The exhaust pipes connect the various components. They can rust or be damaged by a rock, so they need to be inspected periodically.

Next comes the catalytic converter. This part actually looks like a muffler. It changes chemicals that are dangerous to your health, and to the local New York environment, into harmless carbon dioxide and water. Now it doesn’t require any maintenance itself. But eventually they wear out. If it has, you’ll probably find out when your car fails an emissions inspection.

Now the muffler. Its main job is to quiet engine noises. Mufflers work by either absorbing or baffling sound. And you can actually customize your car’s sound with different mufflers – which is pretty cool because you can change the look of your car, and the way it sounds.

Rusted or road-damaged mufflers can actually leak and they need to be replaced right away. The exhaust system is attached to the car by a series of hangers and clamps that hold the system in place. And when these hangers come loose or break then hot exhaust components can touch and melt wires, hoses and lines. Just think of the damage a hot curling iron can do – but worse. It’s not good to have that waving around.

And finally, we end at the tailpipe. Appropriate name. This is the final outlet for the exhaust. And one other component is the oxygen sensor. It monitors the oxygen content of the exhaust so the engine-control computer can adjust the fuel-to-air mix to keep the car running right.

We hope this hasn’t been too ‘exhausting’ of a discussion, but these things impact everything from life and death safety due to exhaust leaks, to just fine-tuning the sound of your ride. And talk with your service advisor at Osceola Garage if you feel you need any of these items inspected on your vehicle, because a quick look can sure save a lot of pain down the road.

Auto Tips Videos provided for Osceola Garage by AutoNetTV

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May 29 2009

Coolant Service at Osceola Garage

Published by under Cooling System

Our cars have to operate in a wide range of Baldwin Place, New York temperatures and our engine coolant must be able to perform ‘no matter what’. Think for a moment about the environment where the coolant works. Very hot, high pressure, corrosive…

And all the while, it has to protect the components of the cooling system from corrosion. These components are made from steel and aluminum, plastics and rubber. The coolant has to be formulated to protect against corrosion for all of these different materials. That’s why different manufacturers recommend different types of anti-freeze for our Baldwin Place, New York vehicles.

There are several different ‘families’ of anti-freeze available to us here in Baldwin Place, New York. Your owners’ manual will tell you what kind you should use. Of course, Osceola Garage will know what to put in your car.

It’s important to stay on top of this because coolant system failure is the most common mechanical problem people have here in Baldwin Place, New York. Regular service at Osceola Garage needs to be done to avoid failures and also to keep your warranty in place.

While the specifics of the service required may vary from vehicle to vehicle, your service consultant at Osceola Garage will know what to do. You’ll be advised to replace the coolant at specified intervals.

Some manufacturers may recommend periodic coolant system flushes. A flush adds a cleaning step to the fluid replacement process. Again, check to see what your service consultant recommends.

Someday, you may have to deal with an overheating problem, so you need to know what to do if your coolant temperature warning light comes on or your temperature gauge is in the hot zone.

Now, overheating can be very expensive. You can literally melt down your engine and have to replace the whole thing. So take the warning signs seriously and take immediate steps.

First turn off the air conditioner. This will lower engine temperature right away. Next turn your heater to maximum heat and run the fan at high speed. You might need to roll down the windows, but this will take a lot of heat off the engine.

Pull over as soon as you can safely do so, especially if you are stuck in slow-moving traffic, and shut the car off. It may take as much as 45 minutes for the engine to cool to the point that it’s safe to operate the car again.

If you need to add water or antifreeze, be sure to wait until the car cools down. Opening the radiator cap or even the overflow bottle when the coolant is hot and under pressure may result in serious burns.

So after the engine has cooled for 45 minutes or so, look to see if the coolant is low in the overflow tank. If so, you can cover the overflow tank cap with a large cloth and open the lid. Then start the engine and pour in some water or antifreeze. Pouring it in when the car is running will circulate the new, cool fluid with the warmer fluid in the engine and avoid engine damage.

Of course, overheating is a serious problem and you need to get it fixed right away. Osceola Garage can make sure the coolant is right before you drive home.

Those spring and winter inspections really come in handy when they head off a cooling system problem. And don’t forget that severe service driving conditions, like towing or hot, dusty driving around Baldwin Place, New York, mean that you’ll need to service your coolant more frequently.

At AutoNetTV, we suggest that you have Osceola Garage inspect your coolant system to find small problems before they become big, and to change belts and hoses before they fail. After all, we don’t want you to lose your cool out there in Baldwin Place, New York.

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May 29 2009

Keeping Your Baldwin Place Air Fresh When Driving With A Clean Cabin Air Filter

Published by under Cabin Air Filter

What is a cabin air filter? Is it:

A. A filter for your Baldwin Place house?
B. A fresh, piney scent?
C. A filter for the passenger compartment of your car?

Clever you, it’s C.

A cabin air filter cleans the outside air before it comes into the passenger compartment. It filters out common Baldwin Place air particles like dust, pollen, spores, bacteria, pollutants, exhaust gas, odors and even sparrows.

These high tech filters can block particles larger than 3 microns. By contrast, a grain of sand is about 200 microns.

Not all vehicles in Baldwin Place have cabin air filters. They are fairly new on the scene. About forty percent of new vehicles sold in Baldwin Place come with cabin air filters, but the number is growing every year.

Cabin air filters can make for a very nice driving environment. Your car can be a haven during our Baldwin Place allergy season with very little dust and pollen getting into the cabin. However, the filter eventually gets clogged. When this happens, your heating and air conditioning flow can become restricted. The filter can even get kind of smelly.

Check your owner’s manual for recommended replacement intervals. Often, the owner’s manual forgets about the cabin air filter, so ask your service technician at Osceola Garage for a recommendation. It’s usually every year or 12,000 miles / 19,000 kilometers. Change it sooner if you drive in dusty conditions around the Mahopac area, or if you start to notice an odor from your ventilation system.

So keep your cabin air filter clean. It may not help with your brother-in-law in the backseat, but it will make your driving experience around Baldwin Place more enjoyable.

Come by Osceola Garage and we’ll take a look at your cabin air filter for you.

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May 29 2009

Baldwin Place Tire Repair

Published by under Tires and Wheels

Most folks around Baldwin Place have had a flat tire. You know it’s inconvenient and a pain. Our tires are important. Keeping them in good working order isn’t just a big safety issue – it also has a financial impact. With high gas prices, we’ve all heard about the importance of keeping proper tire pressure to save on gas. In addition, proper inflation promotes even tread wear so your tires last longer.

There’s another danger to under-inflated tires. Low tire pressure puts added stress on the structure of the tire itself, causing it to break down prematurely. Also, under-inflated tires generate more heat which also reduces tire life. So get those slow leaks fixed quickly – don’t just keep airing them up every few days. You want to avoid serious tire damage.

Tires can also be damaged by road hazards in and around Baldwin Place. Punctures, cuts and impacts on curbs or potholes can also cause damage that could lead to tire failure. Sometimes, it’s something that a visual inspection would reveal. Take the opportunity to check your tires when you’re gassing up. Look for slashes, missing chunks, nails or screws in the tread or just uneven wear. Of course check the air pressure too.

Now tire damage can be on the inside where you can’t see it until it’s removed from the wheel. Such damage could come from a severe impact, driving on a flat or even just low pressure. Some punctures can cause internal damage that are too severe to be repaired. You may see our Osceola Garage professionals take the time to remove your flat from the rim and inspect the inside before repairing it, which means we’re just following good procedure.

Now some tires just can’t be repaired. A puncture may be too large to plug. Also, the puncture could be in a location that’s not safe to repair like in the sidewall or outer portion of the tread. So called run-flat tires should not be repaired because their design is such that internal damage can’t be detected by a visual inspection.

It is also important that repairs should only be done by a qualified tire specialist like the ones we have at Osceola Garage. You can buy self repair kits – save those for emergencies, like when you’re off-roading and need a quick fix so you can hobble back to civilization and get professional help. If you need to use a repair-in-a-can product, remember it’s a temporary measure only and your tire needs to be properly repaired as soon as possible.

Here are some other considerations: Repairing a flat may void your tire manufacturer’s warranty – just something to keep in mind. Also, if you repair a speed rated tire, you should not use it in any motorsports or operate it above legal speed limits. Your tire professional will repair your tire whenever it’s safe to do so and he’ll advise you when it’s better to replace it. So watch those curbs and keep the air – on the inside.

Osceola Garage
44 Route 118, Baldwin Place, New York 10505
845-628-7900

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May 29 2009

Keep Your Baldwin Place Car Breathing Free: Engine Air Filter

Published by under Maintenance

This is something really amazing: For every gallon of gas your Baldwin Place car burns, it uses 12,000 gallons of air. All of that air has to be filtered to keep your engine clean.

That’s like a hundred gallons of air every block! The engine air filter is just another example of a very inexpensive part that has to do a tremendous amount of work. And when it works, everything goes well. But, when it doesn’t, well, it can lead to costly problems. Of course, your manufacturer recommends intervals for changing your air filter. But like most service intervals, where and how you drive your car affects when your filter needs to be changed.

Dusty conditions in and around Baldwin Place or polluted city driving means you’ll need to change your filter more often. Your Osceola Garage technician can check your filter for you. In fact, it’s often a routine part of an oil change.

When you think about it, a clogged air filter won’t allow as much air through as a clean filter. Your car needs this air to efficiently burn its fuel, giving you better fuel economy and performance.

Dirtier filters don’t work as well as clean ones. A filter can only hold so much, after that, it allows dirt to pass right into your engine. Air filters come in all shapes and sizes. They also come in different grades. There are high performance air filters available for most cars. These high performance filters cost a little more, but they increase horsepower and may improve fuel economy to boot.

So have your air filter checked. If it needs replacing, it doesn’t cost very much and it should easily pay for itself in better fuel economy before your next oil change.

Stop by Osceola Garage at 44 Route 118, Baldwin Place, New York 10505, and we’ll take a look at your air filter for you. Feel free to give us a call at 845-628-7900 to make an appointment.

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May 29 2009

What To Do After You Buy a Used Vehicle in Baldwin Place

Published by under Older Vehicles

So you’ve bought a used car in the Baldwin Place area. How do you know what you’re getting? It is hard to know what you’re getting because people in the Baldwin Place area sell cars for different reasons. Think about why you’ve sold cars. Did you just want something new or were there problems that you wanted to run away from. Maybe it was a little of both.

Used cars with 25,000 to 35,000 miles on them are often lease returns, corporate program cars or vehicles that have done duty in rental fleets. We feel pretty confident because they’re newer and may still be under warranty. But how well have they been maintained?

If you plan on owning a car for a long time, you’ll keep up on the maintenance so that you can avoid expensive repairs down the road. But, if you know you’re only going to have the car for two or three years, you may not be so committed to maintenance. It would be easy to think that skipping an oil change here and there wouldn’t ruin a brand new engine. Then it’ll be someone else’s problem when it comes time to pay for the damage.

It would be very tempting to skip the 30,000 mile service if you knew you’d be turning in your leased vehicle in a couple of months.

If the vehicle didn’t come with maintenance records, you need to assume the worst. Most likely the coolant system and transmission have never been serviced. The cabin air filter has probably not been changed and a fuel system cleaning may be in order.

You’ll want Osceola Garage to check the air conditioning, battery, engine air filter, serpentine belt and hoses. An inspection at Osceola Garage is well worth the cost.

And if your “new” used vehicle has more miles on it, an inspection is even more important. Check your owner’s manual or talk with your service advisor at Osceola Garage (call 845-628-7900) about what should have been done. Please don’t forget the timing belt; that can be very expensive if it fails.

Osceola Garage will help you with a plan to take care of critical services and get the rest caught up. If your budget won’t allow you to take care of everything right away, we can help you prioritize your needs and get it taken care of over the next several months. And remember to keep your maintenance records. They’ll help you get top dollar when it’s time for you to sell.

Osceola Garage
44 Route 118
Baldwin Place, New York 10505
845-628-7900

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May 29 2009

10 Overlooked Services

Published by under Maintenance

We live such busy lives nowadays: work, social events, running the kids all over Baldwin Place. Some days it’s all we can do to keep track of everywhere we need to be. That’s why you’ve gotta be organized. Lists, PDA, calendar- we have to keep track of it all.

So let’s talk about schedules. Specifically, automotive service schedules. And particularly, the scheduled services that are sometimes forgotten.

We have a list of 10 service items that are often overlooked. They’re all very important and need appropriate attention. So here we go, in no particular order.

1. Power Steering Service
Be honest; have you ever thought of this on your own? Your power steering fluid gets dirty and builds-up moisture over time. Cleaning out your power steering system means that dirt and gum are removed and your power steering parts are protected from corrosion. Ask your service advisor if it’s time for a power steering check-up.

2. Wheel Alignment
When your wheels are out of alignment your car pulls to one side. It’s pretty annoying, but it’s also dangerous. And it causes your tires to wear out really fast; which is expensive! Most owners’ manuals suggest you get your alignment checked once or twice a year.

3. Differential Service
Okay, did you even know you had a differential? Well you do. One, two or three in fact. Differentials are often called gear boxes and they’re part of the drive-train that transfers power from the engine to your wheels. They don’t need service that often, but you can’t just ignore them. Check with your service advisor.

4. Cabin Air Filter
More and more Baldwin Place cars these days have cabin air filters to clean the air in the passenger area where we sit. They filter out dust and pollen. When they’re clogged up, they can get smelly. Change your cabin air filter on schedule to enjoy fresh, clean air, which can also help with allergies.

5. Timing Belt Replacement
Most cars and some vans and trucks around the Baldwin Place area have timing belts. Without going into a lot of detail, let’s just say that your car won’t run without it – period. And if it breaks while you’re driving it can do thousands of dollars worth of engine damage. Check your owners’ manual or with your service advisor. If you’re approaching 60,000 miles; absolutely look into it right away.

6. Transmission Service
Transmission service is very basic, but it’s often forgotten. Your transmission needs clean fluid from time to time to keep running efficiently and avoid costly repairs. And it can improve your fuel economy too.

7. Air Conditioning Service
Most of us don’t think about our air conditioning until it doesn’t work. Then if you’re lucky, you just need to add refrigerant. If you’re not, some of the components may have been ruined. Those components are not cheap. Regular air conditioning service adds clean refrigerant which cools and lubricates your air conditioner and conditions the seals.

8. Brake Service
No we’re not talking about squealing, grinding brakes here. We’re talking brake fluid. Over time the fluid gets a lot of water in it. Because water compresses differently than the brake fluid, your brakes won’t work as well. It may even get dangerous. The water can also rust out brake system components and then your brakes can fail altogether. Check with your service advisor for recommendations.

9. Coolant System
Another thing that’s so easy to forget about: When you don’t change your antifreeze on schedule it becomes corrosive. Fresh coolant contains additives that maintain the pH balance in the coolant. These additives wear out and the fluid in the radiator can actually eat holes in the radiator or hoses. Then you’re stranded.

10. Fuel System Cleaning
In times of high fuel prices, fuel system cleaning is so important. Fuel gums up a bunch of parts as it moves from the gas tank and through the engine. A thorough fuel system cleaning will keep clean gas flowing into the engine. Your fuel injectors get gunked up over time and need to be cleaned. Having your fuel system cleaned on schedule will really help your fuel economy.

And there we have it; 10 services that are often overlooked. Did you know that a recent survey showed that 90 percent of vehicles on the road have at least one scheduled maintenance service that hasn’t been performed? Based on our busy lives, we’re not surprised.

We know it takes some thought and effort to actually maintain your vehicle; but it not only saves money in the long run – it saves time too. And we can all use a little more time.

Osceola Garage can help with any of these services. Give us a all at 845-628-7900

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May 29 2009

Synthetic Oil

Published by under Maintenance

If you aren’t currently using synthetic motor oil in your Baldwin Place vehicle, maybe now’s the time to consider it. Need more information? Well, synthetic motor oil is a substitute for petroleum based oil.

Synthetic oil doesn’t gel or gum-up like petroleum based oil and it doesn’t vaporize as easily. It protects better in severe driving conditions like stop and go driving around Baldwin Place, as well as in very hot or very cold conditions. More and more new vehicles are being delivered with full synthetic motor oil; with the recommendation to use synthetic for the life of the vehicle.

Why is this? Synthetic motor oil maximizes engine power and fuel economy. To see why; we’d need a microscope, so we’ll have to settle for using our imaginations.

The molecules of conventional motor oil are long hydrocarbon chains. Synthetic motor oil, on the other hand, has uniform, round molecules. Which is more slippery, a pile of pencils or a pile of marbles?

Synthetic motor oil lubricates better because there’s less friction. That means better wear protection, cooler operating temperatures, more power and better fuel economy. And synthetic oil doesn’t sludge up like conventional oil, so it prevents those small oil passages from clogging up.

Some manufacturers are extending oil change intervals. The added protection of synthetic oil covers you for these longer intervals. Talk with your service advisor about how you drive and see if he thinks you can benefit from synthetic oil. Also ask about the appropriate oil change interval for synthetic, because it may very well be longer than for conventional oil.

Most of us here in Baldwin Place have a busy life and might occasionally miss an oil change; go ahead admit it. Since we’re not perfect, doesn’t it make sense to use a motor oil that’s got your back?

Now synthetic oil costs more. But it lasts longer, protects better and increases fuel economy. You’ll likely save money in the long run. If you’re serious about making your car last longer, start using synthetic motor oil right away.

Give us a call at 845-628-7900 to schedule an oil change, or visit us at our Osceola Garage website

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