The Answer is No! At Osceola Garage, we can work on your new or leased car!
Neglecting your car’s maintenance will void your new car warranty, but your choice of where to take your car for routine maintenance will not. New car dealer personnel may imply that your new or leased car must go back to the dealer in order for the warranty to remain enforced, but the truth is you don’t have to go back to the dealer unless it’s a warranty covered repair or recall.
When you purchase a new or leased car, you also agree to maintain your car as outlined in your owner’s manual. However, The Magnuson-Moss Warranty Act of 1975 prohibits automakers from specifying the use of a certain brand of parts or forcing a car owner to return to the new-car dealership in order to maintain the factory warranty.
The FTC enforces this warranty act and states “An Independent mechanic…can do routine maintenance and repairs on your vehicle.” The FTC also provides links on how to contact them, if your dealer has denied your warranty claim for this reason. Car owners have the right to choose their own car care center for regular maintenance which serves in their best interest and will save money.
Why service and maintain your new car with us?
Our Relationship is with YOU, not the automaker!
Talk with us about how to protect and extend the life of your new car, in the most cost effective way. At Osceola Garage we maintain factory-approved maintenance schedules for all makes and models and will ensure that your new or leased vehicle is serviced at the specified intervals as outlined in your owner’s manual. We will also retain vehicle service records for all our customers and will keep these records on file for as long as you own your vehicle. Stop by or give us a call today at 845-628-7900.
All our technicians receive ongoing training throughout the year on a variety of automotive subjects to keep pace with technology. Employee training at Osceola Garage is a requirement and is considered an essential part in maintaining quality service and customer satisfaction.
In addition to training, our technicians are required to be ASE (Automatic Service Excellence) Certified. To become ASE certified, a technician must pass a test in a particular area of automotive service. Areas of ASE certification include Brakes, Steering/Suspension, Automatic Transmission, Manual Transmission, Electrical, Engine Performance, Air Conditioning/Heating, and Engine Repair. A New York State Emission and Safety License is also a requirement. New technicians receive all the necessaries training and help to achieve the required credentials.
Convenience and Service you can Trust
Osceola Garage has been a part of the community since 1980. We offer quality service and repairs, at a competitive price. We are convenient and built a reputation of honesty and as your Family Car Care Center.
So remember, you do not have to return to the new car dealership for routine servicing of your car. From Acura to Volvo, Buick to Toyota…our technicians can perform all of your repair and service needs while keeping your warranty in effect. All the parts we use meet or exceed factory specification and are backed by our comprehensive warranty. The best part is…it does not void your new car warranty!
Stop by or give us a call today at 845-628-7900.