Meet the Staff

Frank Lorenzo, Facility Manager.
The service advisor’s position is the link between the customer and the technician. Delivering the very best in service represents our commitment to you, the customer. Osceola Garage has built its reputation on establishing long term relationships with the community along with quality automotive repairs. We are fortunate to have Frank Lorenzo, who truly understands the meaning of customer service. His dedication and his willingness to go the extra mile make him valuable to the success of our company.

Mike Serafini, Service Advisor
Mike has the ideal personality for the position of service advisor. Taking great care of our customers is what we strive for at Osceola Garage and Mike is in tune to customer’s needs and is there at every turn to help. His years of experience in the automotive service business have helped him develop great customer service skills. His communications skills are also an asset with the technicians, insuring that all the customer’s concerns are being addressed properly.

Anthony Barone, Technician
Anthony, a graduate of Universal Technical Institute, is a hard working technician always looking to improve his skills. His areas of expertise are brakes, steering, suspension, tires and vehicle maintenance, as well as a vast understanding of electronics and automotive computers. His talents and personality make him an asset to the company.

Jason Stern, Service Advisor
Jason has years of experience in automotive service. His knowledge of tires, steering, suspension and brakes make him valuable to our customers. Tires are becoming a large part of our business and having an advisor skilled in this area will greatly help our customers. Jason works with Mike Serafini and Frank Lorenzo in providing the very best in automotive service.

Guido Feijoo, Technician
Guido is a multi-talented technician, specializing in steering, suspension, tires, brakes and wheel alignment. Guido works well in a team environment and is always willing to lend a hand to his fellow technicians. He has great work ethic and will always go the extra mile for the customer, a great quality.

Bill Cummings, Technician
Bill is an ASE Certified Master Technician with Advanced Engine Performance Certification. Bill is a graduate from the Universal Technical Institute and has excellent technical skills and leadership qualities. His Lincoln, Ford, Mercury background has brought a wealth of valuable knowledge to our company. Bill is never afraid to tackle the most difficult jobs

John Frano, Shop Manager
John is truly a Master Technician with great leadership qualities. His work ethic and talents are the keys to his successful career in the automotive business. John works hard at his profession to be the best he can be. His vast experience and knowledge make him not only a valued employee but also a mentor to the younger technicians

Joanne Pierotti, Office Manager
Joanne’s strengths are her organizational skills. Since her employment she has implemented many new ideas and programs, which has made Osceola Garage more proficient and professional. Her corporate background has made a positive impact on our company.

Chris Bayolima, Automotive Technician
Chris is a very talented young technician with a bright future in the automotive world. Chris is a graduate of Lincoln Technical Institute. His advanced technical knowledge of the automobile puts him years ahead of most technicians his age. Chris is a great addition to our team and has become a value asset.

Greg Battista, Automotive Technician
Greg’s personality makes him a joy to work with. He is always upbeat and even on the toughest days, finds something positive. This is great for morale and team spirit. Greg has extensive training in GM vehicles and is factory trained and certified .

John Palmerton, Automotive Technician
John has a great attitude toward his work and is a team player. He’s always willing to jump him and help his fellow technicians and willingly accepts any new challenge. John has a background in Asian vehicles and is knowledgeable in vehicle maintenance and repair for all vehicle makes.

Anthony Marconi, Financial Advisor, Marketing Consultant
Anthony is a graduate of Brown University and works has a financial analyst for a major world banking company. His role at Osceola Garage is more of consultant. Anthony helps our company with financial analysis, project planning, budget recommendations and investment counseling.

Joe Marconi Jr., Advertising and Marketing Consultant
Marketing and advertising is an integral part of any business. We are fortunate to have Joe, a talented artist and graphic designer, to help us with our advertising and marketing programs. His creativity is needed to bring an idea from concept to production. Joe holds a Fine Arts Degree from The University at Buffalo, NY.