Meet Our Staff
Osceola Garage has been a dream come true. My roots in the automotive industry date back to junior high school, working on the family car with my father. After high school, I dedicated my life to becoming the best automotive mechanic I could become, with one goal in mind: to open up my own Automotive Service Business. Osceola Garage has fulfilled my life goal. We are grateful for all our loyal customers throughout the years, the community and a special thanks to my family.
Christine’s position is a key component to the overall success of our company. She coordinates the entire company’s workflow and is involved at every level; from sales to scheduling to customer follow-up. Christine also has extensive experience in office management and all administrative duties. She has great organizational skills which is vital for her position. She works well with everyone and motivates the entire team. Most important; her upbeat and friendly personality makes her a joy to work with.
There are some people that are born with the ability to connect with people. Nick is one of those people. Nick has a way about him that shows through as genuine and caring. His skills in customer service come naturally and fit perfectly into the culture at Osceola Garage. Nick works well in a team environment and is always willing to go the extra mile for his fellow workers and for the customers. Customer service has always been our number one business principle at Osceola Garage. Nick understands this principle and we are confident that he will deliver the best service to our valued customers.
ASE Certified Technician
Brendon has an extensive background in all areas of automotive technology. He takes great pride in his work, goes the extra mile and always does what is in the best interest of the customer. Brendon looks for ways to improve workflow enhancements, customer experience and communicates such with managers and service advisors. Brendon's expertise encompasses brakes, steering, suspension, chassis, complicated engine diagnosis and vehicle maintenance. He can diagnose a problem and repair it with impeccable quality and is a valuable team member.
When it comes to customer service, Greg is a natural. His focus is always on the customer experience and strives to make each customer feel welcomed as a family member. Don’t let Greg’s young looks fool you, he has years of quality customer service experience and is a firm believer in enhancing his skills through continued training. Greg is a great addition to the Osceola Garage service team, and a valued employee.
Biuarley “Billy” Louzada
As with many automotive technicians, Billy was born into the world of automotive service and repair. While growing up, and into early adulthood, Billy worked with his father, another master technician. He has developed valuable skills over the years and is an important team member. Billy combines passion with talent and truly is a joy to work with. He always shows respect for his coworkers and never says no to the toughest job.
John “Freddie” Youngman
Freddie has many years of experience in all areas of automotive technology. From brakes, steering and suspension, to the most complicated computer and electrical problems. Freddie is also a team leader and is always ready to lend a hand to the other technicians. He is never hesitant to take on the most difficult jobs and is always looking for ways to improve shop production and quality. Freddie also communicates well with the service advisors, which helps with customer service and repair quality.
John is highly skilled technician with years of experience in brakes, suspension, steering, drive-line repair and other mechanical systems. John combines speed of service with quality, which makes him a valuable part of our technician team. He is a team player and is always striving to improve his skills. John also has great ideas to enhance the customer experience and is someone we can rely on with challenging mechanical problems.
John has a very promising future. He combines talent, passion and a great work ethic, a winning combination. From his first day of employment, I knew John was a superstar. John performs all vehicle maintenance services, brakes, steering, suspension work and many other mechanical repairs. He is a team player and a joy to work with. As with all our employees, we want to give John all the training and opportunity to exceed and achieve his goals as an automotive technician.
Starting out as a technician, Luciano has always had a passion for the automotive business. After graduating college, he pursued a position as service advisor and we were fortunate to be able to hire him. Luciano never hesitates to go the extra mile for all of our customers. Luciano also communicates well with the technicians as well as our customers, which makes him a valuable part of our service team.
Detail Facility Manager
Being trained in Europe, Paul has extensive experience and knowledge, which makes him perfect as Manager of our Detail Center. He also has extensive knowledge in all areas of automotive servicing. Detailing is an art where paying attention to the finest details is essential for complete customer satisfaction. Paul works hard each day and leads his team to excellence. We have every expectation that Paul will continue to build our Detail business by delivering the highest quality work.